AMI Strategies TEM - temNOW™
by Technology expense management
The TEM solution for today’s complex expense environment
TEM isn't just for telecom expenses anymore. The wave of digital transformation that's changing businesses in almost every sector is also reshaping TEM. With more companies adopting a digital-first strategy, an increasing number of expenses and invoices no longer fit within the traditional telecom bucket. While our foundations are in telecom, we've scaled our platform to address the new technology invoice needs of today. Additionally, we've leveraged cutting-edge AI and automation to deliver cost savings, ROI, and dramatic efficiencies across the following industries: Wireless, Wireline, Cloud, and Utilities.
Top Features
Automated invoice collection
We use Robotic Process Automation (RPA) and/or EDI to collect your invoices from your carriers and service providers to ensure every invoice is captured and processed immediately when it is available.
Invoice processing at the most granular level
Much deeper than any three-way matching review, we process invoices to the lowest granular level, capturing every aspect of usage and cost to ensure we can audit, analyze and optimize against your contracted rates.
SmartAudit™ & dispute management
Once processed, your invoices are audited programmatically against usage, inventory, contracts, trends, taxation, and carrier hand-off fees to find savings outside of standard rate changes. Nothing slips through the cracks.
Automated chargebacks & organizational reporting
We completely automate the allocation process, including any “creative” accounting rules that need to be applied to your invoices. Once that is done, sharing reporting across your organization is a click away.
Invoice consolidation, approvals & payments
We take the busy work out of consolidating your invoices and making payments. With the ability to adapt to multilanguage and international currencies, AMI is your one-stop shop for invoice processing, coding, auditing, dispute, approval and payment, giving your AP department room to breathe.
Inventories that show the complete picture
Invoices only tell a portion of the story. We tie spend and usage to equipment and business users, so you see the complete context of your services. Want to take it a step further? We can also perform fast and accurate physical audits to ensure you really see the complete picture.
Budgeting & forecasting
Obtain granular reporting of site-by-site cost and usage allowing you to set baselines, establish budgets, create targets, and measure results.
Diversity spend attribution
As a WBENC-certified woman-owned and operated business, you can apply our fees and the invoices we pay on your behalf towards your Diversity Spend targets.
Moves, adds, changes & deletes
As change happens across your telecommunications portfolio, our ticketing works lock-step with updating your inventory and cross-checking against your invoices. With all aspects working in concert, you never have a blindspot.
Inventory & provider consolidation
As change happens across your telecommunications portfolio, our ticketing works lock-step with updating your inventory and cross-checking against your invoices. With all aspects working in concert, you never have a blindspot.
Contract management
AMI keeps every detail about every contract stored alongside your charges and usage, with expiration reminders and audit rules configured to ensure every term is properly reflected in your spend.
ERP integration
AMI works with any ERP allowing you to integrate our already allocated and audited invoices into your existing invoice lifecycle process.
Recommended products
SmartCMDB™
Industrial-grade automation that retrieves invoices with Robotic Process Automation (RPA), API, EDI, or BDF as soon as they are available from your vendors and processes down to the lowest level of detail within minutes.
With AMI, inventory is everything and all invoice attributes are cataloged.
Using our proprietary SmartCMDB™ and SmartAudit™ technologies, we not only process invoices to their lowest-level line items, but we also identify any rates, charges, or assets that are new or missing, automatically flag for review by our analysts to validate or dispute.
If the updated inventory items are valid, they’re linked back to your Vendor Contract Profile (including the original contract page number) for on-demand visibility.
If they’re invalid, AMI manages that interaction with your vendor until it’s resolved.
Automated Financial Operations
Once processed and inventoried, all invoices are allocated against cost center and GL coding at the lowest granular level and integrated back into your ERP for approval.
With an average allocation delivery time within 24 hours of invoice receipt, AMI delivers fully coded invoices back to our customers for approval and payment weeks before the invoice due date, allowing them to unlock early payment discounts and incentives.
Fully-Integrated Inventories
Invoiced usage and spending are enriched with asset, organizational and contractual details giving you a 360-degree view of what you have, where it is, who is responsible for it, and how much it costs.
Whether or not you use AMI for MACD with your vendors (and we recommend you do), with SmartCMDB™ we know when your inventory changes by just processing your invoice.
However, using AMI for change management (MACD) enhances this functionality, by tracking changes and flagging them for review on upcoming invoices to validate that they’re applied and invoiced correctly.
Contract Negotiation
AMI’s SmartAudit™ system will measure your telecom invoices against their corresponding contracts to ensure you never pay more than you’re supposed to. Our proprietary SmartAudit™ technology takes a 360-degree approach to dissecting and reviewing your invoices, including:
Comparison Audits
Trending Audits
Usage Audits
Usage Trend Audits
Contractual Audits
Inventory Audits
Opportunity Audits
Custom Audit Rules
ServiceNow Apps
Add value to your existing ServiceNow implementation with plug-and-play ServiceNow apps designed to give your IT assets spend and usage dimension and manage all change activity that happens across your portfolio.
As a ServiceNow Technology Partner, our scoped, certified applications get you up and running in days, not weeks or months.
Historical Audits
In addition to our standard SmartAudit™ services, AMI conducts a full invoice-deconstruction audit, including consideration of carrier-to-carrier infrastructure/handoff and taxation to identify institutional billing errors that, while invisible to the naked eye, can have dramatic cost-saving consequences. For any error we identify, AMI initiates and manages the dispute process to resolution, oftentimes recovering savings from errors going back multiple years.
Timely Payments with Global Coverage
Through our Vendor Hyperautomation setup, invoices are collected, processed, and coded in a fraction of the time, allowing you to make payments faster, capture early payment discounts, and quickly identify anomalies eligible for short-pay. Coupled with our 90-day foreign currency locks that protect our customers from unexpected currency fluctuation, we provide an efficient, predicable process that allows you to focus on the important stuff.
Telecommunications Benchmarking, Sourcing & Procurement
Leverage AMI’s domain expertise, pricing intelligence, and contract negotiation experience to secure the very best rates from your providers.
From scoping to collecting quotes to negotiation to contracting, AMI’s expert team supports you every step of the way. Once contracted, our Day 2 services project-manage the implementation and validate the accuracy of the corresponding invoices once the services have been implemented.
Meticulous Provisioning
You’ve placed an order with your service provider, now what? AMI watches that order like a hawk, providing visibility into order status updates, watching key milestones, and cross-checking future invoices for accuracy.
