puzzel sales intelligence

Efficient & engaging outreach, to boost your sales process

Improve customer experience & boost sales with Puzzel Sales Intelligence. Studies have shown that 60% of customers feel a disconnect between service and sales teams, which impacts satisfaction and revenue. Our solution helps streamline messaging, product info, and vital details for a cohesive experience across touch points. We eliminate inconsistencies, empower teams, and unlock growth potential.

Top Features

Productivity

With tools and automation that frees up valuable time, agents can focus on customer conversations.

Insight

More data sources in one place and customisable dashboards allows agents and managers to always track their performance.

Experience

An intuitive and easy-to-understand agent interface, with relevant and consistent information available for the agent at the right moment combined with gamification elements, provides a stress-free and inspiring agent experience with more time and energy to invest in human interactions.

Smart dialler

Boost agent productivity with automated dialling that allows you to have customers ready for when agents will be available. Sales Intelligence can predict agent availability based on a range of criteria, so automated dialling is more efficient. The call will display with the receiver’s local area code, increasing response rates. Sales Intelligence’s dialler options have different types of automation so you can pick the kind of technology that best matches your company.

Booking system designed for hybrid teams

Sales Intelligence’s geolocation-based booking system is designed to streamline collaboration for teams split between the office and field work. Book easily with suggestions on available time slots that factor in commute time, minimising communication between teams in different locations. The calendar integration allows agents to book appointments in other team members’ calendars without hassle. Agents can book in seconds with more efficiency and less travel time. Teams work seamlessly with simpler workflows.

Insights that matter

Managers can visualise over 80 KPIs and they can customise Sales Intelligence’s real-time reporting dashboard. Agents can track their own performance against targets – even in-between calls.

Additional Information

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